Director, Professional Services

Req #
# of Openings
Job Posting Category
Professional services


Aspen Technology has an immediate need for a Director, Professional Services to manage our APC and Engineering team.  This position requires a Business Leader with proven management expertise, strong communication, facilitation and mediation skills with an extensive background in the APC and Engineering space and also must have leadership perspective on establishing and constantly improving upon a global delivery model for professional services projects. The Director must have the technical background and experience required to interact directly with strong technical engineers and technical management.  The Director, Professional Services is accountable for achieving/exceeding key financial and delivery metrics including bookings, revenue, margin and customer satisfaction for his/her Practice Area.   The role reports directly to the Vice President, Global Professional Services.


  • Meets/exceeds quarterly and annual bookings, revenue, margin targets.
  • Ensures projects are delivered on time and on budget. 
  • Ensures a high degree of customer satisfaction through world-class delivery practices.
  • Partners with the sales organization to ensure accurate proposal estimation and costing.
  • Cooperates with the Project Office and other regional leaders to ensure the adoption of best practices and optimum utilization of staff.
  • Drives recruitment and pro-active people management strategies to ensure the retention and growth of key resources.
  • Engages with clients through the sales process.
  • Provide APC and Eng domain expertise and leadership.
  • Work collaboratively with other internal teams:  R&D, Customer Support, Product Management, Sales
  • Drive appropriate organizational change and team mentoring as required to ensure the successful market penetration of AspenTech APC and Engineering technologies.



  • BS in an engineering or business discipline
  • 15+ years of management experience
  • 15 -20 years of function or professional experience is required.
  • Extensive experience in the software or process industries.
  • Managed multiple complex international program engagements and teams.
  • Experience working with Partners in an integrated global implementation environment
  • Ability to build rapport and relationships quickly
  • Ability to manage complex information and rapidly structure and rationalize it
  • Strong attention to detail, well organized administratively
  • Clear, concise, comprehensive written/verbal communicator
  • Must be able to travel at least 25% of the time.


Aspen Tech is an equal opportunity/affirmative action employer.


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