• Training Sales Consultant

    Job Locations GB-READING
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  • Overview

    AspenTech is a leading supplier of software that optimizes process manufacturing – for energy, chemicals, engineering and construction, and other industries that manufacture and produce products from a chemical process. With integrated aspenONE solutions, process manufacturers can implement best practices for optimizing their engineering, manufacturing and supply chain operations. As a result, AspenTech customers are better able to increase capacity, improve margins, reduce costs and become more energy efficient.


    The EMEA Customer Training team is a part of the Customer Services & Training (CS&T) organization and is responsible for customer training sales and training administration for customers. As part of the EMEA Customer Training team, the Training Sales Consultant will be responsible for driving training attendance and selling training services to our customers. This position is based in Reading, UK office


    *             Lead and drive EMEA training revenue growth to exceed the quarterly revenue and booking targets

    *             Work to develop a training sales pipeline and close opportunities into wins

    *             Develop and maintain training account plans for key customers who can benefit from training programs

    *             Develop and maintain relationships with key stakeholders at customer accounts through site visits, email and phone

    *             Develop and lead telemarketing and e-mail campaigns to promote training attendance

    *             Respond to customer requests and prepare proposals for selling private training classes

    *             Assist with the back-office contracting processes associated with private training sales

    *             Collaborate with the Field Sales organization where necessary to address customer issues and opportunities

    *             Timely capture of accurate and complete information in our Customer Relationship Management (CRM) system

    *             Maintain accurate data and statuses for all Training Proposal, Class and Student Registration records

    *             Manage day to day sales process, coordinate account meetings, and coordinate sales support resources

    *             Prepare weekly accurate forecasts and customer outreach activity reports

    *             Prepare period reports for senior management (account plans, account status and sales forecasts)

    *             Work as a team member on sales efforts involving global account opportunities

    *             Collaborate with the Customer Care team to expeditiously handle customer training leads and inquiries

    *             Provide high quality customer service to external and internal customers

    *             Participate in other CS&T projects and assignments as required


    *             Experience in a customer facing role in a fast-paced high-tech environment

    *             Demonstrated success in direct sales of training solutions or other services for a software company

    *             Ability to understand customer's business objectives and develop a training curriculum for skill development

    *             Proficient at establishing and cultivating consultative customer relationships

    *             Excellent written and oral communication skills

    *             Self-discipline and motivation to produce results with indirect supervision

    *             Excellent planning, time management, organizational and interpersonal skills

    *             Strong business acumen, analytical, decision making and problem solving skills

    *             Excellent customer service skills

    *             Knowledge and experience in the process industry a plus

    *             Strong knowledge of MS Office, CRM and back office tools used in training sales and customer service


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